Please take the time to read our Sales Policy
time buyers may not be aware of how our ordering process takes place. When an
order is placed, an expected ship date is given and your order will arrive on
or around the given date, subject to availability.
order amount is $150.00 per shipping date.
Orders are shipped only when a total of $50.00 or more is reached.
House accepts the following forms of payment: cheque and direct deposit.
Bank details are: BSB: 704 865 Account No: 022 007 33
new accounts are pro-forma until credit is established.
All net 30 day accounts past 45 days will revert to pro-forma.
Credit Applications and Policies
Credit applications are available upon request. Processing time is
approximately 1 week. The trade references listed must be accounts
with which you are presently on net 30 day terms. These references should
also be active accounts (purchases made within the last year).
This must include an authorized signature of the person(s) guaranteeing
shipping cost will be the rate charged by our freight company. This will be
added to your invoice. No freight paid orders.
Your Casco House Order
orders must include your ABN number and telephone number. Existing Casco House
customers should have their account number ready when placing an order. Be sure
to include your account number on your cheque when remitting payment.
Returned Cheques or Stop Payment Cheques
$30.00 fee is charged to your account for each NSF or Stop Payment Cheque. Your
Account Status changes to CREDIT CARD ONLY. We do not accept post-dated cheques.
for any reason your payment is late 45 days, a monthly service charge of 1.5%
will be charged to your account.
may return items to Casco House for a refund or credit (minus shipping and
handling), however, certain restrictions apply. They are:
Returns must be approved by Casco House.
Returns must be reported to Casco House within 10 days of purchase.
There must NOT be any writing, pricing or any other marks on the item
or the package.
The merchandise must be in the original carton and packaged properly.
your order arrived damaged due to packing or shipping, damage must be reported
to Casco House within 5 days. Credit or replacement can only be made on returned
goods. Freight at our cost deducted from invoice.
Special Notes About Our Products
Prices, Policies and Terms are subject to change without notice. All prices are
wholesale. GST is charged separately.
In Case of Mistakes
make every attempt to avoid errors in pricing and product information. If a
mistake occurs, we reserve the right to correct it, and we apologize for the
inconvenience it may cause.
you have any questions, please write or call us.
Head Office: 405 Princes highway, St
Peters, NSW 2044 Australia
Postal Address: P.O. BOX 284, St Peters,
NSW 2044 Australia
Phone: 61-2-9565 1027
Fax: 61-2-9516 2357